Play Smart, Stay in Control

Taking a Break and Self-Exclusion

A cooling-off period pauses your account for days or weeks while keeping it open. Self-exclusion closes your access for a fixed term, such as six months or a year, and cannot be lifted early for any reason. You must request self-exclusion in writing to support, and the site will confirm once it is active. During self-exclusion, all marketing emails and promotional offers stop. You will not be able to deposit, play, or log in until the term ends. After the term expires, you can contact support to discuss reopening, but there is no pressure to return. Think of it as a committed pause.

Spending Limits and Reality Checks

You can set a deposit limit for daily, weekly, or monthly periods through your account settings or by contacting support. Loss limits work the same way, stopping further play once the amount is reached. A session time limit logs you out after the chosen duration, and a reality-check reminder pops up to show how long you have been playing. A tighter limit (lower amount or shorter time) takes effect immediately. A looser limit (higher amount or longer time) only applies after a cooling-off period of at least 24 hours. This delay is designed to let you reconsider a rash decision. Use these tools before a session, and adjust them whenever your situation changes.

Where to Get Help

The first step is often the hardest: tell one person you trust. That could be a friend, family member, or a doctor. A licensed counsellor can help you understand your habits without judgment. Search online for Gamblers Anonymous, GamCare, or Gambling Therapy to find free, confidential support available globally. No helpline numbers or URLs are listed here because a copied number could be wrong. Instead, open a search engine and type the organisation name directly. A doctor can also refer you to local mental health services. Help exists, and reaching out is a sign of strength, not weakness.

Recognising a Problem – Self-Check Questions

Answer these honestly: Have you ever chased losses by playing longer or betting more to win back what you lost? Have you borrowed money, sold belongings, or used funds meant for bills to gamble? Do you hide how much time or money you spend from people close to you? Do you gamble to escape stress, boredom, or sadness? Do you need larger bets or higher stakes to feel the same excitement? Have you missed work, lost sleep, or neglected family because of gambling? If you answered yes to any of these, it is worth speaking to someone.

The Money Facts

Gambling is entertainment that costs money, not a way to earn income. The odds always favour the operator over any long run. No system, betting pattern, winning streak, or staking plan can change that basic fact. Treat any money you deposit as the cost of the experience. If you play with money you cannot afford to lose, stop immediately. Set a budget before you start and stick to it. Consider winnings a bonus, not a paycheck. The house edge means that over time, most players lose more than they win. Play for fun, not for profit.

Protecting Minors

This site is strictly for players aged 18 and above. We verify age during registration and may ask for identification documents. If you share a computer or device with anyone under 18, you can install filtering software to block access to gambling sites. Popular filtering tools include Net Nanny, Qustodio, and the built-in parental controls on your device or internet browser. Keep your account password and login details private, and never leave a session logged in when you step away. Preventing underage access is a shared responsibility.

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